How can we help your business?
Proven to Boost Repeat Business by up to 27%...
As you probably know, it costs 6 times more to get a new customer than keep
an existing one - and yet do you CONTACT EVERY SINGLE ONE of your current and past customers CONSISTENTLY?
If you do, good on you - you're
NOT losing thousands upon thousands of pounds every year.
If it was a few months ago or even worse, you can't remember, keep reading,
this will change your
view of repeat business forever...
Does this sound like you?
You're so focused on generating new business as well as doing a million other things at once -
leaving your existing customers feeling neglected isn't intentional - it just happens.
After all...
UK business people like us, work longer hours than anyone else in Europe. We all have so much
to do, we struggle to find the time to stay in touch with all of our customers. And so it stands to reason
that UK businesses are the worst in Europe at customer retention, in fact...
The average UK company loses 27% of their customers EVERY SINGLE YEAR.
But let's say you're not average, let's say you're better than most at retaining customers -
let's say you only lose 20% - the figures are still frightening...
Let's take a second to work this out:
- Roughly, how many customers have you got? Work out 20% of this number.
- What's your average customer worth over a year?
- Multiply the average yearly value of your customer (2) by the number of customers you currently lose every year (1).
- Feel a bit sick?
How can we help your business?
Even if you only have 100 customers, and each
one only spends an average of £25 per week,
YOU'RE LOSING £24,000 PER YEAR BY NOT STAYING IN TOUCH and that's just at 20%...
not the UK average of 27%
That's why UK businesses are flocking to use: THE PROVEN REPEAT BUSINESS MARKETING SYSTEM. The system ensures you get maximum revenue from your customers every single month by staying in constant contact with each one of your customers on your behalf.
This accountable, measurable marketing system gives you up to 27% extra revenue every year
and Total Peace of Mind.
In fact, we are so confident that this will work for you, there are no minimum contracts you can stop the activity at any time.
If the Repeat Business System does not make a significant improvement to your sales figures - we don't deserve your money.
Why it works:
When surveyed recently, 79% of customers who go elsewhere said they do so 'because of an attitude of indifference on behalf of their current supplier' - in short 'If you show me you care I'll carry on doing business with you.'
Most customers don't go elsewhere because they're unhappy with your products or service - they go elsewhere just because they didn't have a reason to stay. We give them the reason to stay - EMAIL!
Our chosen route to communicate with your customers on your behalf is by email rather than by telephone or post - why?...
Well, used correctly, email has unrivaled benefits...
- It's cost effective to send large volumes (as opposed to 28p for a first class stamp)
- No hidden costs (like printing, envelopes, postage for letters or phone bills and telesales staff for call out campaigns)
- All emails look like they come directly from your email address and replies get sent straight back to you
- You can include images, colour, animation, text and branding, even sound in email campaigns
- You can track every email we send for you - you see who opens, who wants more information and which email addresses are out of date
- It's EASY and FREE for your customers to respond to you by just hitting reply
- Letters and calls usually get intercepted by receptionists - emails go straight to your contact's desktop in seconds
- Emails are sent in bulk BUT appear 100% personal and can include your customer's?name, their company name, and even details of what they bought previously
- Because email is so cost effective you are not under pressure to always make an immediate Return on Investment from every campaign - you can, every now and again, just send something to your customer that builds trust and cements your relationship
Why this Proven System isn't just 'Email Marketing' -
The biggest difference between 'email marketing' and the Proven Repeat Business System is our unique approach...
Anyone can design a nice looking email 'advert' and blast it out to a list. Our team of Marketing Professionals, Copywriters and Designers will create something special for you that makes your customers sit up and take notice - we ensure that your customers respond to your emails and in most cases actually look forward to receiving campaigns from you.
A price to suit everyone...
There are two options when it comes to the Repeat Business System...
- DIY Package Explained
- Put the email addresses of your customers into a spreadsheet and upload your list of prospects into repeat business system software.
- Then our team of marketing experts, copywriters and graphic designers spring into action to create 3 high impact emails using your branding. These aren't standard templates that other email marketing companies will push on you - these are super slick, bespoke messages that your customers will love.
- Once you're happy with your 3 bespoke email campaigns, we build them in HTML and upload them into our system (along side the customer list you've already added.)
- Here's the clever bit - from now on, you're totally in charge. Once you've used the 3 emails we created for you, you can edit them easily by changing text and images. So if you want to change the news in your newsletter or promote a different product or service, just edit the words and images, create live links through to your website and off you go.
- In this way, you can create as many emails you like (still within the professional framework we created for you originally) and send them to as many customers as you like each month.
- Once you broadcast your marketing emails to your prospects you can see exactly who opened your email, which email addresses no longer exist and who clicked on certain products or services to request more information.
- The recipients who click on your email to request more information will be shown with telephone numbers, contact names and company names (so long as you added this information on your customer list) -so you can get on the phone to interested clients straight away.
- Managed Program Explained
If you'd rather get on with generating new business and let us look after your customers - just give us the nod, we'd love to help. Here's how our managed system works...
- You send us a spreadsheet of your customer names and email addresses
- We securely store them on our marketing system database?(military strength encryption as standard)
- You choose what kind of campaign you wish to send to you customers?(i.e. Newsletter, Promotion, Discount, Lead Generation, Relationship Building etc.)
- We create your campaign using our team of professional Marketing Professionals, Copywriters and Graphic Designers. All accredited by the Direct Marketing Association.
- We send the campaign to you first for your amending and / or approval
- We broadcast your email campaign to your customers using the state-of-the-art repeat business system software
- Our system reports to you exactly which of your customers opened your email, who clicked on it for more information and which customer email addresses are?no longer accurate
- You decide how often you contact your customers, once per month, once per week etc
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